If you're experiencing issues with images not appearing on your site, there are a couple of things you can check to troubleshoot the problem:
Ensure Proper Redirection to www: Make sure your site is configured to always use the www prefix (https://www.yourdomain.com). This means setting up a redirection so that even if someone tries to access your site using https://yourdomain.com, they are automatically redirected to the www version. Lack of consistent redirection can sometimes cause resources like images not to load correctly.
Check Permissions of the Public/Media Folder: Verify that your public/media folder has the correct permissions set. For most web servers, setting the folder permissions to 777 (which allows read, write, and execute permissions for everyone) can resolve access issues.
For further assistance, please don't hesitate to reach out to our support team.