CarDeer Live Chat Addon - Real-Time Messaging for User Engagement

Live Chat

Live Chat Addon for CarDeer

Introduction

The Live Chat addon enhances CarDeer by enabling real-time communication between users. This feature relies on Pusher for efficient message delivery and real-time updates.
Accessing Live Chat Settings

To configure Live Chat in CarDeer:
  1. From the Admin Panel, navigate to 'Settings' in the left sidebar.
  2. Click on the Live Chat tab to access the Live Chat settings.

Live Chat Settings
Configure the following fields to set up Live Chat:

  • Enable Live Chat: Toggle to activate or deactivate the Live Chat feature.
  • Pusher Key: Enter your Pusher App Key.
  • Pusher Secret: Enter your Pusher App Secret.
  • Pusher App ID: Enter your Pusher App ID.
  • Pusher Cluster: Enter your Pusher Cluster.
  • Enable Encryption: Toggle to enable or disable encryption for chat messages.
  • Enable Uploading Attachments: Allow users to upload attachments in chat.
  • Enable Emojis: Allow emojis in chat messages.
  • Play New Message Sound: Play a sound for new messages.
  • Allowed Image Extensions: Specify extensions allowed for image uploads, comma-separated. Example: jpg,jpeg,png.
  • Allowed File Extensions: Specify extensions allowed for file uploads, comma-separated. Example: zip,pdf,txt,psd.
  • Max File Size: Set the maximum file size for uploads in MB. Example: 12.

Obtaining Pusher Credentials
To use Live Chat, you need to obtain credentials from Pusher:

  1. Sign up or Log in to Pusher: Visit Pusher and sign up or log in.
  2. Create a New App: Go to your dashboard and create a new app. Fill in your app details and select the cluster closest to your user base.
  3. Get Your Credentials: After creating your app, navigate to the App Keys section to find your App ID, Key, Secret, and Cluster information.
  4. Enter Your Credentials in CarDeer: Go back to the Live Chat settings in CarDeer and enter the credentials you obtained from Pusher.

Conclusion

Setting up Live Chat on your CarDeer platform allows for real-time interaction, enhancing user engagement. Ensure your Pusher credentials are correctly entered and configured to make the most out of this addon.

Addon Manager Guide

For detailed instructions on adding and managing addons in CarDeer, please refer to the Addon Manager guide.

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